PRIVACY POLICY

Last Updated: August 2026

At Ombrellia, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through our website.

By using our website or placing an order with Ombrellia, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, create an account, place an order, contact us, or interact with our services, we may collect the following information:

• Full name
• Email address
• Mobile number
• Shipping and billing address
• Order and transaction details
• Account information, where applicable
• Communication and customer support details
• Device, browser, IP address, and website usage information
• Cookies and similar tracking information

We collect only the information reasonably necessary to provide and improve our products and services.

2. Payment Information

Payments made through our website may be processed by authorised third-party payment gateways or payment service providers.

Ombrellia does not intentionally store sensitive payment information such as complete debit card, credit card, or banking credentials unless specifically required and handled through authorised and secure systems.

Your payment information is handled according to the applicable policies and security practices of the respective payment provider.

3. How We Use Your Information

We may use your information to:

• Process and deliver your orders.
• Confirm payments and transactions.
• Provide order updates and shipping information.
• Respond to your questions and customer support requests.
• Process returns, replacements, cancellations, or refunds.
• Improve our website, products, and customer experience.
• Prevent fraudulent, suspicious, or unauthorised transactions.
• Send important service-related communications.
• Send promotional offers, product launches, or marketing communications where permitted or with your consent.

You may opt out of promotional communications at any time, subject to applicable legal requirements.

4. Sharing of Information

Ombrellia does not sell or rent your personal information to third parties.

However, we may share relevant information with trusted third-party service providers when necessary to operate our business, including:

• Payment gateway providers
• Shipping and logistics partners
• Website hosting and technology providers
• Customer support providers
• Marketing and analytics service providers
• Government authorities or legal bodies, where required by applicable law

These parties may receive only the information reasonably necessary to perform their services or comply with legal obligations.

5. Shipping & Delivery Partners

To deliver your order, we may share relevant details such as your:

• Name
• Contact number
• Delivery address
• Order information

with our authorised shipping and logistics partners.

This information is shared only for the purpose of processing and delivering your order.

6. Cookies & Similar Technologies

Our website may use cookies and similar technologies to improve functionality and understand how visitors interact with our website.

Cookies may help us:

• Remember your preferences.
• Maintain your shopping cart or login session.
• Analyse website traffic and performance.
• Improve user experience.
• Provide relevant marketing or advertising, where applicable.

You may control or disable cookies through your browser settings. However, disabling certain cookies may affect some features or functionality of our website.

7. Data Security

We take reasonable administrative, technical, and organisational measures to protect your personal information from unauthorised access, misuse, loss, alteration, or disclosure.

However, no method of internet transmission or electronic storage is completely secure. While we make reasonable efforts to protect your information, we cannot guarantee absolute security.

8. Data Retention

We may retain your personal information for as long as necessary to:

• Complete transactions and provide our services.
• Comply with legal, accounting, or tax obligations.
• Resolve disputes.
• Prevent fraud or misuse.
• Enforce our agreements and policies.

When information is no longer required, we may securely delete, anonymise, or otherwise dispose of it in accordance with applicable requirements.

9. Your Rights & Choices

Subject to applicable law, you may have the right to:

• Request access to certain personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your information, where legally applicable.
• Withdraw consent for certain processing activities.
• Opt out of promotional or marketing communications.

Certain information may need to be retained where required for legal, regulatory, tax, fraud prevention, or legitimate business purposes.

10. Third-Party Links

Our website or social media platforms may contain links to third-party websites or services.

Ombrellia is not responsible for the privacy practices, content, or security of external websites. We encourage you to review the privacy policies of any third-party website you visit.

11. Children’s Privacy

Our website and services are not intentionally designed to collect personal information from children in violation of applicable laws.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.

12. Changes to This Privacy Policy

Ombrellia may update this Privacy Policy from time to time to reflect changes in our business practices, services, technology, or legal requirements.

Any updates will be posted on this page with a revised Last Updated date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us through the contact details available on our website:

Website: Ombrellia
Customer Support: Contact details available on our website

OMBRELLIA
From Street To Style, Soirée Without Limit.