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Contact — Ombrellia
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Questions about an order, a fit, or the next drop — our team reads every message and answers in person, not with a script.

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    support@ombrellia.com
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    117M/8K , Mary Complex
    Jafri Colony 60 Feet Road Gausnagar
    Kareli Prayagraj Uttar Pradesh 211016

    Support hours
    • Mon – Sat9:00 A.M - 6:00 PM
    • SundayClosed
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    Before you write in

    A few quick answers

    Most enquiries are answered within 24 hours on business days. During drop weeks, allow a little extra time — we're a small team.

    Reach out with your order number as soon as possible. We can amend sizing or address details before an order ships, not after.

    Yes — select "Wholesale & press" above and include your store or publication so we can send the right catalogue.

    If the size doesn't fit, unworn pieces with tags attached are eligible for a free exchange within 7 days of delivery — request it from My Account > Exchange Request. We only offer a return and refund if the product arrives damaged or defective; in that case, email support@ombrellia.com within 48 hours with photos.